IGNACIO VERGARA
Ignacio smiling outdoors.

Hey! I'm Ignacio ✌

I've been an avid gamer since I was a kid, and I was never drawn to the easy ones. I wanted the games with knotty systems and puzzles that made me sit with a problem for days. That's what sent me to study Multimedia and Interactivity in Ecuador, because I figured if I loved those challenges that much, I should learn to build them.

Somewhere along the way I realized it wasn't really the games I loved. It was the solving. So I started turning toward UX and product design, taking every game-design lesson I could get my hands on and applying it to my own projects until it clicked. I was lucky that my degree already had classes pointing that direction, so the shift felt less like a detour and more like the road I'd been on.

My first design job was at Ecuador's biggest bank, where I started as a trainee and poured everything I had into it, because I'd found the thing. I love solving problems, but I've always been an empathetic person too, and design turned out to be the place where both of those live at once: solving problems to help people.

That's still the drive. Along the way I learned to aim it at business goals too, which is what turns good intentions into work that actually ships. I've just finished a master's in Digital Media with an HCI focus, I'm doing research at UCF, and I'm ready for what's next: helping people get where they're going through the systems they use every day.

Education

Master in Digital Media, HCI focus

University of Central Florida · 2026

Bachelor's in Multimedia and Interactivity

Universidad San Francisco de Quito

Experience

Where I've done the work

Six years of it, from front-end builds to a bank serving millions. Pick a stretch to see what happened there.

  1. Front-End Developer

    Paseo San Francisco2019 – 2020

    Built production web interfaces alongside the dev team, working in HTML, CSS, React and Tailwind. It's where I learned what a design actually costs once it hits code, which is still why my handoffs go smoothly.

  2. UI/UX Designer

    Banco PichinchaJanuary 2021 – July 2024Quito, Ecuador

    Designed across the bank's web and mobile products for millions of customers: rebuilding onboarding and payment flows, reshaping the information architecture through a CMS migration, and running the research (interviews, branch visits, analytics) that pointed the work in the right direction. I also grew and documented the design system so the rest of the team could move faster.

  3. Graduate Research Assistant

    University of Central FloridaJuly 2026 – PresentOrlando, Florida · Remote

    Researching human-computer interaction under the Nicholson School of Communication and Media, focused on interactive media and digital experience design. I support literature reviews, research synthesis, and preparation of work for academic publication.

What I bring

How I show up on a team

01

I'll raise my hand

I'm not afraid to say so when I disagree, because caring about the quality of the work means asking the uncomfortable questions out loud. Usually it comes down to two: does this really solve the issue? and is this even the problem we should be solving?

02

I think in systems

Experience has taught me that small fixes, patches, and one-off screens get more expensive over time, because none of it is reusable. So I go for the root cause and try to build something that holds up: a solution that answers this problem and the next one that looks like it.

03

I design for people, not users

Everything we ship ends up in the hands of a person with their own desires, needs, and limits. I work to give those people a genuinely good experience, I avoid dark patterns wherever I can, and I keep talking with the business so everyone stays clear on who we're designing for and what they actually need.

How I work

My design process

It bends to the project, but it always moves through the same five places, and it doesn't end at handoff.

  1. DiscoveryTalk to users, the business, and whoever holds the context.Gather the data and constraints before proposing anything.
  2. DefinitionSynthesize the findings into the actual problem worth solving.Agree on what success looks like and how we'll know.
  3. DesignExplore flows and interfaces, then prototype the promising ones.Validate with real people and iterate on what breaks.
  4. HandoffDocument states, edge cases, and the reasoning behind them.Stay close to engineering through build and QA.
  5. MeasureWatch analytics and feedback against the success metrics.Feed what we learn back into the next round.

Beyond design

I'm a food, animal, and book lover (sci-fi and fantasy especially)…and a geek to the bones. Want to swap anime recommendations or debate the best ramen spot? Reach out on LinkedIn, or send me an email.

Ignacio standing with a partner indoors.
Two dogs sitting on a couch.
A bookshelf with fantasy novels.
A live orchestra stage with a One Piece screen.